Proactive Managed Services for Linux

If your running Linux systems, you should be working with Crafty Penguins

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DETAILS

LET US TAKE CARE OF YOUR LINUX SERVERS

Our TLC Proactive Services program is a cost-effective way to manage your Linux infrastructure without having to hire a full-time Linux staff. Linux systems often are critical to your business systems and are needed to perform your most important functions. However, in many organizations, these also often get the least amount of attention for maintenance and monitoring.

With The Crafty Penguins Way, we will help you identify the potential blindsides in your current maintenance and disaster recovery approach to these systems. With our vast knowledge and experience with these systems and the applications that run on them, you can rest assured we have you covered. With 24/7 monitoring, management, and full access to our support team, you can stop worrying about your Linux systems.

Our Unique Offerings

TLC Basic

Great if you need the must-have essentials of proactive management

    50% off on Non-Production & Redundant Servers
      North American Linux Engineers
        Basic Server and Network Monitoring
          Patching
            File-level backups
              Database backups (SQL dump)
                Quarterly Meetings (Zoom)
                  Basic Reporting

                  TLC Standard

                  Perfect if you need an IT partner to look out for your technical blind spots

                    All the TLC Basic features
                      Business Technology Reviews
                        Engineer health checks
                          Regular IT Scrum meetings
                            Application, DB, Cronjob Monitoring
                              Standard reporting
                                Managed Configuration with Saltstack
                                  DarkWeb Monitoring on your domain

                                  TLC High Security

                                  For companies that have higher compliance and cybersecurity needs

                                    All the TLC Standard features
                                      Real-time security compliance monitoring
                                        Regular security penetration testing
                                          Firewall audits
                                            Access and authorization auditing
                                              Additional security reporting

                                              What Managed Services Means For You

                                              Peace of mind

                                              • We take on the responsibility of managing your Linux systems
                                              • Leverage our engineering team’s expertise in Linux computing and software to ensure the systems keep running
                                              • Using our 24/7 NOC offering, you have access to our experienced team of experts who can monitor your business’s infrastructure round-the-clock.
                                              • With us managing the systems, you can focus on running your business!

                                              Plan for the future

                                              • Our TLC Proactive approach includes consulting time with our most senior Linux engineers
                                              • As part of your team, we can help fill any knowledge gaps on the latest technology and options available to meet business needs
                                              • Regular meetings to review your IT roadmap and business goals

                                              Increase Security and Performance

                                              • Our engineer health checks, monitoring, and reporting will bring light to problems that out-of-the-box monitoring can miss
                                              • Set up scheduled server patching to keep your infrastructure with the latest available security patches
                                              • Identify bottleneck patterns when systems are under heavy usage which you may not even notice

                                              Increase Server Uptime and Efficiency

                                              • Using our TLC Standard tier and up, have eyes on what these servers actually do. Leveraging application, database monitoring and more, our advanced MMA systems will ensure business continuity.
                                              • Using our proven High Availability Managed Services (HAMS) offerings, you can eliminate maintenance downtimes. Even during the day, users will not even notice systems are getting worked on.

                                              The Crafty Penguins Way - Our Proven Process

                                              • A practical and effective initial onboarding experience
                                              • Reliable long-term relationships,
                                              • Build trust through reporting
                                              • Enable your systems to keep improving over time

                                              WHY WORK WITH US?

                                              A capable and trustworthy partner that allows us to focus on our core business
                                              quote

                                              A capable and trustworthy partner that allows us to focus on our core business

                                              Having Crafty Penguins manage our systems saves us time so that we can focus on our core business. At the moment, we serve 25,000+ customers with only two of our own staff members.

                                              The team of Crafty Penguins has very in-depth knowledge, is capable of investigating the issues a lot deeper than an average IT provider and is always there for us when we need them.

                                              Herman van Rhijn, Technical Director, Kliksafe B.V. Nunspeet, Netherlands

                                              OUR EXPERTISE

                                              Click the categories below

                                              Linux distributions

                                              Debian
                                              Debian
                                              Ubuntu
                                              Ubuntu
                                              Centos
                                              Centos
                                              Redhat
                                              Redhat
                                              Rockylinux
                                              Rockylinux
                                              Suse
                                              Suse
                                              AlmaLinux
                                              AlmaLinux

                                              DevOps

                                              Docker
                                              Docker
                                              Kubernetes
                                              Kubernetes
                                              Saltstack
                                              Saltstack
                                              Elkstack
                                              Elkstack
                                              Jenkins
                                              Jenkins
                                              Ansible
                                              Ansible
                                              GitLab
                                              GitLab
                                              ATLASSIAN
                                              ATLASSIAN

                                              Clouds

                                              AWS
                                              AWS
                                              Digital Ocean
                                              Digital Ocean
                                              GoogleCloud
                                              GoogleCloud
                                              OVH
                                              OVH
                                              Azure
                                              Azure
                                              Openstack
                                              Openstack

                                              Databases

                                              MongoDB
                                              MongoDB
                                              MySQL
                                              MySQL
                                              PostgreSQL
                                              PostgreSQL
                                              MariaDB
                                              MariaDB
                                              Varnish Cache
                                              Varnish Cache

                                              Enterprise Storage

                                              Ceph
                                              Ceph
                                              GlusterFS
                                              GlusterFS
                                              Raid
                                              Raid
                                              SAN NAS
                                              SAN NAS
                                              ZFS
                                              ZFS

                                              Programming Languages

                                              java
                                              java
                                              php
                                              php
                                              python
                                              python
                                              nodejs
                                              nodejs
                                              ruby
                                              ruby

                                              Amazon Cloud Services

                                              CloudFormation
                                              CloudFormation
                                              CloudWatch
                                              CloudWatch
                                              CodePipeline
                                              CodePipeline
                                              Elastic Compute
                                              Elastic Compute
                                              Elastic Container Service
                                              Elastic Container Service
                                              Relational Database Service
                                              Relational Database Service
                                              Route53
                                              Route53
                                              s3 Bulk Storage
                                              s3 Bulk Storage
                                              VPC
                                              VPC

                                              File Systems

                                              Ceph
                                              Ceph
                                              CIFS
                                              CIFS
                                              Glusterfs
                                              Glusterfs
                                              NFS
                                              NFS
                                              ZFS
                                              ZFS

                                              High Availability

                                              VRRP
                                              VRRP
                                              HAProxy
                                              HAProxy
                                              IPVS
                                              IPVS
                                              Keepalived
                                              Keepalived
                                              HAMS DB
                                              HAMS DB
                                              HAMS IMDB
                                              HAMS IMDB
                                              HAMS K8S
                                              HAMS K8S
                                              HAMS NFS
                                              HAMS NFS
                                              HAMS WS
                                              HAMS WS

                                              Web & Proxy Servers

                                              HAProxy
                                              HAProxy
                                              Apache
                                              Apache
                                              Squid
                                              Squid
                                              NGINX
                                              NGINX
                                              JBoss
                                              JBoss
                                              Apache Tomcat
                                              Apache Tomcat
                                              VARNISH CACHE
                                              VARNISH CACHE

                                              Virtualization

                                              KVM
                                              KVM
                                              LXV
                                              LXV
                                              PROXMOX
                                              PROXMOX
                                              vmware
                                              vmware
                                              Hyper-v
                                              Hyper-v

                                              VPN Tunnelling

                                              OPENVPN
                                              OPENVPN
                                              openswan
                                              openswan
                                              GRE
                                              GRE
                                              ML_VPN
                                              ML_VPN
                                              SD-WAN
                                              SD-WAN
                                              strongswan
                                              strongswan
                                              WIREGUARD
                                              WIREGUARD

                                              Log Management

                                              elasticsearch
                                              elasticsearch
                                              kibana
                                              kibana
                                              logstash
                                              logstash
                                              Grafana Loki
                                              Grafana Loki

                                              Caching Systems

                                              NGINX
                                              NGINX
                                              redis
                                              redis
                                              memcache
                                              memcache
                                              Varnish Cache
                                              Varnish Cache

                                              Networking

                                              HAProxy
                                              HAProxy
                                              BGP
                                              BGP
                                              IPVS
                                              IPVS
                                              OSPF
                                              OSPF
                                              Quagga
                                              Quagga
                                              VLAN
                                              VLAN
                                              VRRP
                                              VRRP
                                              IPTABLES
                                              IPTABLES

                                              Monitoring & Metrics

                                              Grafana
                                              Grafana
                                              Prometheus
                                              Prometheus
                                              influxdb
                                              influxdb
                                              Datadog
                                              Datadog
                                              New Relic
                                              New Relic

                                              Web Frameworks

                                              django
                                              django
                                              Drupal
                                              Drupal
                                              Magento
                                              Magento
                                              WordPress
                                              WordPress
                                              moodle
                                              moodle
                                              Angular.js
                                              Angular.js
                                              CodeIgniter
                                              CodeIgniter
                                              Express.js
                                              Express.js
                                              Laravel
                                              Laravel
                                              Symfony
                                              Symfony

                                              Cluster Management

                                              Oracle Grid Engine
                                              Oracle Grid Engine
                                              Slurm
                                              Slurm

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                                              Address

                                              PO BOX 21088 RPO Westview
                                              Lethbridge AB T1K 6X4 Canada